Shipping & Delivery
Orders are delivered between 10-12 working days, we will communicate with you via email and SMS to keep you informed about the status of your order. However, due to the current situation, you may experience a slight delay in some orders. If your product does not arrive in the given time frame, contact us at support@optics.style , and we will be happy to assist you.
Shipping
Our products are stored in warehouses located in the USA, UK, Canada, Australia and Europe. We choose the fastest shipping route to deliver the products to our customers.
We ship out the products via UPS, USPS, DHL and FedEx and provide tracking details once a product is sent out.
Tracking Details:
Once the product is shipped, we will send you the tracking details via email and SMS so that you can track your order and stay updated with the progress of your shipment. Alternatively, you can also check the shipping status on our tracking page.
Receiving:
In case you’re not available at the arrival time, please do notify someone to pick it up and sign the order for you or just contact the courier service to reschedule the shipment.
In Case of Damage/Defect:
We make every effort to provide you with high-quality flawless products. However, if on a rare instance the item is damaged during the shipment process, you can initiate the exchange process with our easy return and exchange policy.
Frequently Asked Question
Yes, we do ship internationally. Shipping times may vary depending on the destination.
- USA/Canada: The estimated shipping time for an order placed in the USA/Canada is 10 to 12 business days.
- Australia: 12 to 15 business days
- Europe: 10 to 13 business days
- Asia: 12 to 15 business days
- Africa: 12 to 14 business days
We do not ship to APO and PO boxes
The cost of shipping your order can vary depending on the delivery location. The actual cost of shipping is visible on our checkout page before you place the order.
Free Shipping is available in the United States, the United Kingdom, Canada, and Australia when you meet specific order minimums.
Once an order is placed, we will send you the tracking information through email so that you can track your order and stay updated on the progress of your shipment. Alternatively, you can also check the shipping status on our tracking page.
If you believe there is a problem with shipping address provided contact us immediately. We can change your address if you contact us within 24 hours of placing the order. Please e-mail support@optics.style with the order number.
